Shipping & Returns
You Are Forever provides free ground shipping on all memorials within the 48 contiguous states.
- Ashes kits: All ashes collection kits are sent with USPS first class shipping. For more information on the whole collection process see our how to order page.
- Artist products: If you have ordered a product made by one of our independent artists, the shipping carrier will vary. For more information about the shipping policy of a particular independent artist, please check the terms on the product page or email firstname.lastname@example.org
- Expedited shipping: In some cases, we are able to offer expedited shipping. If offered, it will be stated on the product page. If you have a very close deadline, please contact us on 850-846-8662
- International shipping: Please contact us on 850-846-8662 to see if we can accommodate you.
You Are Forever is not responsible if your package is delivered, as indicated by tracking, and can not be located. It is up to you to resolve with your local post office. Reshipping fees may apply if a package needs to be reshipped - it is at You Are Forever’s discretion of when to apply reshipping fees.
For more information, please review our terms and conditions.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items that cannot be returned include:
- Cremation ashes products
- Items that have been personalized & engraved
- Items that are not resalable or that are used
For more information see our returns policy page