Heart Sterling Silver Cremation Pendant

1. Place your order and pay through our website.

2. Sending the remains:

ASHES: We will need 1 tablespoon of ashes. Place the ashes inside the vial provided in the ashes kit.

4. Sending the remains: Remains of any kind (human or animal) must be shipped USPS PRIORITY MAIL EXPRESS via SIGNATURE DELIVERY. Read more about this requirement by the USPS.

The outside of the box must be prominantly labeled

"Cremated Remains Label" on all sides that don't bear the shipping label.

We want you to be happy with your memorial jewelry for a lifetime. You may return your jewelry to be complimentary repaired or exchanged if the damage is due to the creation process or to no fault of your own.

Otherwise a small fee is charged according to the severity of the damage. More details will be found in your package’s care instructions on how to properly care and store your jewelry. 

If it’s damage due to no fault of your own, I will cover the repair for free. Tarnishing is not considered damage and is a natural process that metals go through. It may come alive again with cleaning and polishing.

Within the US: Please allow about 20-60 business days for your ashes jewelry to be completed, shipped, and delivered to you once I receive your ashes in the mail. During holidays, please allow up to 60-70 days, unless you purchase expedited or holiday shipping. The most accurate turnaround times will be displayed at checkout during the time you placed your order.